Payment

Do you offer cash on delivery?

No, we only accept credit card or bank transfer payments.

Do you offer installment options for credit cards?

Yes. Our website uses the Iyzico payment system, and all installment agreements made between Iyzico and banks are valid for purchases on our site.

Can I pay via bank transfer?

Yes, you can complete your payment via bank transfer.
Please make sure to include your order number in the description section when making the transfer.

Bank Details:
GOOD THINGS ATELIER PAZARLAMA LTD. ŞTİ.
QNB Finansbank
Avrasya Ticari Merkez / Sirkeci Branch
IBAN: TR11 0011 1000 0000 0128 8684 96
Branch Code: 1051
Account Number: 128868496

Shipping & Delivery

After placing your order on goodthingsatelier.com, your package will be handed over to Yurtiçi Kargo within the time frame specified on the product detail page.
Yurtiçi Kargo delivers all domestic shipments within 1 to 5 business days.

You can track the preparation status of your order by logging into your account at goodthingsatelier.com and navigating to the "My Orders" section under "My Account".

Once your order has been shipped, you will receive an automated email containing your tracking number. You can use this number to track the shipment status.

Important Notes About Delivery:

Orders are shipped on weekdays (Monday to Friday) during business hours.
Same-day shipping is available for orders placed before 3:30 PM.
Orders placed on weekends or public holidays will be shipped on the next business day.
If the courier cannot reach you at your delivery address, a notice will be left. You are expected to collect your package from the specified branch within 3 business days. If not collected, the order will be returned to Good Things Atelier. In this case, please contact us at [email protected].

When should I contact Good Things regarding my order?

You can contact us anytime you have questions or concerns about your order or shipment.
Our customer support team will help you track and resolve any issues on your behalf.

1. How much is shipping?

Shipping is free for all orders within Turkey.
For international orders, the shipping fee is 35 USD.

2. Where is my package?

Log into your account at goodthingsatelier.com, go to the "My Orders" section, and check your order details.
You’ll find your tracking number there.
You can also use this number on the Yurtiçi Kargo website or contact their customer service for updates.

3. My order arrived damaged / incomplete / incorrect – what should I do?

We take great care in packaging and shipping your order to avoid any issues.
However, if you experience any problems with your delivery, please email us at [email protected].
Our customer service team will make sure to resolve the issue as quickly as possible.